Shipping policy
We currently ship to the United Kingdom and across Europe.
UK Orders
- Standard delivery: 3–5 working days
- Free shipping on all UK orders over £100 (applied automatically at checkout)
European Orders
- Delivery: 7–14 working days
- Shipping costs are calculated at checkout based on your location
Customs & Import Duties For European orders, customs duties and import taxes may apply depending on your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with your tracking details so you can follow your parcel every step of the way.
Address Accuracy Please ensure your delivery address is correct at the time of placing your order. We are unable to take responsibility for orders delivered to an incorrect address provided by the customer.
Shipping Delays While we always aim to deliver within the estimated timeframes, occasional delays may occur due to:
- Customs checks
- Courier delays
- Public holidays or extreme weather
We appreciate your understanding in such cases.
Need Help? Message us via the chat on our store and we'll be happy to assist with any shipping queries.